Industry problem
Due to inaccurate and outdated utility maps, asset owners are forced to be extremely conservative when reporting the location of their underground networks. As a result, utility owners receive hundreds of thousands of locate requests tickets from one-call centers each year. Without data-backed confidence in their existing maps, it is costly and imprecise for utility owners to reliably screen locate tickets, and the issue will only continue to become more complex and costly as the amount of locate requests rise each year.
Today, in-house field techs or 3rd parties repeatedly locate the same network, but the core intelligence that is generated by this process is not being captured. Valuable network data continues to be thrown away on a daily basis. Utility owners are faced with the dilemma of managing inexperienced/high turnover staff or an experienced workforce with a wealth of in-depth route knowledge nearing retirement.
Previously, no seamless solution existed to map underground asset networks without affecting the field technician’s workflow and incurring substantial and impractical operational costs. Attempted solutions required expensive external GPS devices, inter-connecting cables and complex 3rd party software systems. Alternatively, hand-drawn maps and notes were not data-backed and leave room for human error.
UTTO leverages world-class design expertise in multi-discipline technologies to deliver a real solution designed exclusively for the industry. Utilities and service providers can now have a technology plan and implement digital services that can scale and allow organizations to meet 21st Century damage prevention and operational productivity demands.